Refund policy
Wisconsin Trunk Co.Trunks Returns Policy
We offer cost-free, stress-free returns.
*This return policy applies to trunks purchased on witrunks.com at retail pricing. The return policy for trunks purchased at wholesale pricing may differ. Wholesale trunk order returns will be determined at the time of purchase.
Ordering a trunk should be all excitement and no anxiety. If you’re not completely satisfied with your purchase, you can return it for free.
Refunds
If you are not satisfied with your order for any reason, you may return the item(s) within 90 days of purchase for a full refund. Once a return is received and processed, refunds are typically issued within 2 business days. You can choose to receive store credit or a refund to your original payment method.
Returns Process
To initiate a return, simply fill out our returns form or contact our customer service team at 1-866-864-7312. We’ll guide you through the process and provide everything you need.
Return Shipping Costs
Wisconsin Trunk Co. covers the cost of return shipping, and we will provide you with a prepaid FedEx label. Just attach the label to your package and drop it off at your nearest FedEx location.
If you prefer to return your order another way, you will be responsible for shipping costs. Our return address is:Wisconsin Trunk Co. Returns Department
501 S. Clark Street
Boyd, WI 54726
Price Matching After Purchase
If an item you purchased goes on sale within 14 days, let us know and we’ll refund the difference to your original payment method.
Lifetime Warranty
We stand behind the quality of every Wisconsin Trunk Co. trunk. Each one is handcrafted in Wisconsin using the highest quality materials and designed to last for generations. If your trunk doesn’t hold up over time, we’ll repair or replace it free of charge.
Have More Questions?
If you have additional questions about returns, refunds, warranty, or anything else, you can email us, call us at 1-866-864-7312, or start a live chat by clicking the button at the bottom right corner of your screen. We’re here to make the process simple from start to finish, and to ensure your Wisconsin Trunk Co. trunk is something you’ll cherish for years to come.